We understand that our members are busy … at work, with family, enjoying the Hill Country. That’s why we’ve made bill payment easy with lots of options for your convenience. You decide which method is best for you.
Need to make quick and easy payments? You can pay online using your SmartHub account, or Pay Now feature with a credit card or bank draft. To pay online using the SmartHub Pay Now feature, click here.
Click here to learn more about your SmartHub account and free mobile app!
Are you a BEC member but don't have an account? Select the SmartHub Login button at the top of your browser.
Pay In Person
You can also pay in person at any of our office locations, electronic kiosk, HEB locations, convenience stores or any place that offers Fidelity Express Payments.
Pay by Phone
No time to come in and visit our Member Services representatives? You can make payments through our secure, automated payment system too. Just call 866-226-3372 and follow the prompts.
With PrePay, you are putting electricity in your home just like you fill the gas tank in your car, you pay for it before you use it. You can purchase small amounts every few days, or fill up the tank and not worry about it for several weeks. When your supply is low, you simply purchase more. By monitoring your consumption on a regular basis, you begin to notice patterns in your day-to-day usage and can take action to keep electrical costs down. In similar programs across the country, PrePay participants typically see a 10 to 12 percent reduction in their monthly electric bill. Ready to take control of your electric bills? Contact us today.
Put your account on auto-pilot. When you set up your account to automatically draft your payment, your bill will take care of itself. To sign up for automatic payments using your debit, credit, checking or savings accounts, log in to SmartHub online or on the mobile app to set it up today!
Click for more information about SmartHub.
BEC believes in being good stewards of the Hill Country – today and for the future. Small things, like reducing mailbox clutter, can make a big difference in helping the environment. Sign up to receive your statements online and eliminate the need for a paper bill to be mailed to you each month.
Click here to go paperless!
- Conserve paper by viewing online copies of your paper statement.
- Download a PDF of your statement online.
- Receive an email each month alerting you that your statement is available for viewing online.
- Have less mail to sort through and fewer papers to file.
- Help the environment
Need Help Paying Your Bill?
We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call one of our Member Services representatives at (866) 226-3372 to make arrangements and find out what your options are.
For a list of local organizations that may be able to help you pay your electric bill, click here.